Please refer to your lease which should set out what you are responsible for. However, the management company through their agent, Absolute Property Management, is responsible for the buildings, all the common areas and all the services to the common areas but it is important to note that the management company or its agent, Absolute Property Management, do not have a responsibility for individual units or the contents of individual units and this is solely the responsibility of the owner. In some complexes, Absolute Property Management manage units for owners. In these cases, please contact our office. We have a 24 / 7 answering service.